The article is a step-by-step guide on how to improve business communication skills. Effective communication is essential for success in any professional setting. The article discusses the importance of business communication skills and identifies the skills that are essential for success in the modern workplace. These skills include meetings, video conferencing, presentation skills, negotiating strategies, public speaking, telephoning, business writing, emails and reports, recruitment, and job seeking, social English, and intercultural communication. To improve communication skills, the article suggests identifying, assessing, and evaluating the necessary skills and developing a learning plan. The article recommends seeking personalized coaching services to achieve communication goals effectively.

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